Shipping Policy

Thank you for shopping with Slimes & Squishies! We carefully prepare and package every order so your squishies and slime arrive safely.

Shipping Area

We currently primarily ship orders within the United States.

We may expand our shipping options to additional countries in the future. International shipping availability, rates, and requirements may vary.

Processing Times

Orders are processed and prepared for shipment after your order is successfully placed.

Processing times may vary depending on order volume, product availability, promotions, holidays, and new product launches.

Any estimated processing or delivery times shown at checkout are estimates and are not guaranteed.

Shipping Rates

Available shipping options and shipping costs are calculated and displayed at checkout based on your order and shipping destination.

Any free-shipping promotions will be clearly identified when applicable and may be subject to minimum order amounts or other promotional conditions.

Delivery Times

After your order has been shipped, delivery time depends on the shipping service selected and the destination.

Estimated delivery dates provided by the carrier or at checkout are estimates only. Delays can occur because of weather, carrier issues, holidays, high shipping volumes, or circumstances outside of our control.

Slimes & Squishies is not responsible for carrier delays once an order has been handed over to the shipping carrier.

Order Tracking

When tracking information is available, you will receive it through the contact information provided with your order.

Please allow some time for tracking information to update after your package has been shipped.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order.

If you realize that you entered an incorrect or incomplete address, contact us as soon as possible at slimesandsquishies@gmail.com.

We will do our best to help, but we cannot guarantee that an address can be changed after an order has been placed or shipped.

If an order is returned to us because of an incorrect or undeliverable address provided by the customer, additional shipping charges may apply to resend the order.

Lost, Stolen, or Missing Packages

Once an order has been shipped, it is the responsibility of the shipping carrier to deliver the package to the address provided at checkout.

If tracking shows that your package was delivered but you cannot locate it, please first check around your delivery location and with household members, neighbors, or your local carrier.

If you believe your package has been lost or stolen, please contact the shipping carrier directly. You may also contact us at slimesandsquishies@gmail.com, and we will do our best to assist.

Damaged Packages

Please inspect your order when it arrives.

If your package or an item inside arrives damaged, defective, or in otherwise unacceptable condition, please contact us as soon as possible at slimesandsquishies@gmail.com.

Please include your order number and clear photos of the package and affected item when possible so we can evaluate the issue and determine the appropriate resolution.

Contact Us

If you have questions about shipping or your order, please contact us at:

slimesandsquishies@gmail.com

We’re happy to help!